Terms of Service
By using RootSign, operated by Goldman Properties LLC ("we," "us"), you agree to these terms.
The service
RootSign lets you upload a PDF, place signature/initials/date/text fields, and send it to one or more signers to complete electronically. No account is required for senders or signers, and the service is provided on an "as-is" basis.
Fees and payment
Each sender email address gets a limited number of free sends to other people (currently 2 per calendar month, at most one per 24 hours per sender and per connection, while the day's free sends across the site last). After that, sending a document to other people for signature costs a flat fee per document, shown before you pay (currently $1.00 USD). Whether a send is free is decided when you send it, and the editor tells you before you confirm. The free sends and the fee each cover sending one document to up to 7 signers. A document where you are the only signer is free. Signing is always free for signers. Payment is collected by our payment processor, Stripe, at the time you send; a paid document is sent only after payment succeeds. Free sends have no cash value, don't carry over to the next month, and may be changed or ended in the future.
Because the fee pays for sending, it is non-refundable once a document has been sent, including if a signer doesn't sign within the 7-day window. (Documents paid for between October 14 and October 18, 2026, when we offered an automatic refund for unsigned documents, keep that refund.) If you are charged but your document is not sent because of a problem on our end, or you are charged more than once for the same document, email privacy@rootsign.io and we will refund the charge. We may change the fee in the future; any change applies only to documents sent after the new price is shown.
Your responsibilities
You're responsible for the accuracy of names/emails you enter, for the content of documents you upload, and for determining whether electronic signature is legally appropriate and valid for your specific document and jurisdiction. Certain document types (e.g. wills, certain court filings, notarized documents, and others depending on your jurisdiction) may not be eligible for electronic signature under the U.S. ESIGN Act, UETA, or equivalent laws elsewhere — you are responsible for knowing whether your document qualifies.
Acceptable use
You may not use RootSign to create, send, or collect signatures on fraudulent, illegal, or deceptive documents, to impersonate any person, or to violate any signer's rights.
No legal or professional advice
RootSign is a document-workflow tool. We do not provide legal advice, and using RootSign does not make us a party to, or guarantor of, the legal validity or enforceability of any document signed through it.
Disclaimer of warranties
The service is provided "as is" and "as available," without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, or non-infringement. We do not warrant the service will be uninterrupted, error-free, or secure.
Limitation of liability
To the maximum extent permitted by law, Goldman Properties LLC will not be liable for any indirect, incidental, special, or consequential damages, or any loss of data, profits, or documents, arising from your use of RootSign, even if advised of the possibility of such damages.
Indemnification
You agree to indemnify and hold harmless Goldman Properties LLC from claims arising out of your use of the service, your documents, or your violation of these terms.
Availability and changes
We may modify, suspend, or discontinue RootSign, in whole or part, at any time without liability. As described in our Privacy Policy, documents and their records are automatically and permanently deleted once the signed copy has been emailed, and no later than 7 days after upload — keep your own copy of any completed document.
Governing law
These terms are governed by the laws of the State of Colorado, without regard to conflict-of-law principles.
Contact
Questions about these terms? Email privacy@rootsign.io.